Global Privacy Policy

1. Introduction

Welcome to Vibezlink.

Vibezlink Corp. ("Vibezlink," "we," "us," or "our") operates a global social networking, event discovery, and ticketing platform connecting event attendees, artists, musicians, DJs, creatives, promoters, venues, and event organizers.

Our services help users discover concerts, festivals, tours, and entertainment experiences; purchase tickets; connect with other attendees; engage with artists; and share or preserve event memories.

We are committed to protecting personal information and respecting the privacy rights of individuals who interact with our services.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and disclose it, how long we retain it, and the rights available to users.

Our Platform is accessible internationally. The privacy laws applicable to particular activities may differ depending on a user's location and the nature of our operations.

2. Scope of This Policy

This Privacy Policy applies to Vibezlink's websites, mobile applications, ticketing services, event discovery tools, social networking features, event galleries, artist and organizer profiles, promotional services, and associated customer support channels.

It applies to users worldwide, including:

• Event attendees and ticket purchasers.
• Artists, musicians, DJs, and other creatives.
• Event organizers, promoters, hosts, and venues.
• Registered and unregistered visitors.
• Business partners and service providers.
• Individuals who communicate with Vibezlink.

Third-party services accessed through Vibezlink may be governed by their own privacy policies.

3. Personal Information We Collect

3.1 Account and Profile Information

When users register or maintain an account, we may collect:

• Full name, username, and display name.
• Email address and telephone number.
• Profile photograph and biography.
• Country, city, and general location.
• Date of birth or age verification information, where necessary.
• Authentication information.
• Account settings and preferences.
• Artist, promoter, or business profile details.

3.2 Ticketing and Event Information

When users discover, register for, or purchase tickets to events, we may collect:

• Event browsing and search history.
• Ticket purchases, categories, and quantities.
• Order references and electronic ticket identifiers.
• Event registration and attendance information.
• Ticket transfers and check-in records.
• Refunds, cancellations, and disputes.
• Promotional codes, discounts, and referrals.
• Communications relating to events.

This information is used to facilitate event participation and provide ticketing services.

3.3 Payment Information

Payments may be processed through authorized third-party payment providers, including Stripe where integrated.

Depending on the transaction, payment information may include billing details, transaction identifiers, payment status, refunds, and payout information.

Complete payment card information is intended to be handled by the applicable payment processor rather than stored directly by Vibezlink.

Payment processors may act under their own privacy policies and legal responsibilities.

3.4 Social Networking and User-Generated Content

When users interact through Vibezlink, we may process:

• Posts, comments, reviews, and reactions.
• Uploaded photographs and videos.
• Event gallery submissions.
• User connections, follows, and interactions.
• Messages and communications, where messaging features are available.
• Content reports and moderation records.

Content made public by users may be accessible to other users and, where applicable, visitors outside the Platform.

3.5 Device, Technical, and Usage Information

We may automatically collect:

• IP addresses.
• Browser and device information.
• Operating system and application version.
• Device and session identifiers.
• Login and authentication activity.
• Usage patterns and feature interactions.
• Error reports and diagnostic information.
• Cookies and similar identifiers.

3.6 Location Information

We may process approximate location information to display nearby events, recommend relevant experiences, and improve search results.

Where precise device location is offered, we will request the permissions required by the applicable operating system and law.

Users may withdraw device location permissions through their settings.

3.7 Information from Third Parties

Where permitted, we may receive information from event organizers, payment processors, authentication providers, analytics services, fraud prevention providers, and other authorized partners.

4. Purposes for Processing Personal Information

We process personal information for purposes including:

• Creating, maintaining, and securing user accounts.
• Processing ticket purchases and event registrations.
• Issuing, transferring, and validating electronic tickets.
• Facilitating refunds, cancellations, and customer support.
• Connecting event attendees, artists, and organizers.
• Providing event galleries and social networking features.
• Recommending relevant concerts, festivals, tours, and creators.
• Delivering transactional notifications and event updates.
• Sending optional marketing communications where permitted.
• Detecting fraud, unauthorized activity, and violations of Platform rules.
• Improving Platform performance and user experience.
• Complying with applicable legal and regulatory obligations.

We will not use personal information for materially unrelated purposes without an appropriate legal basis and any consent required by applicable law.

5. Legal Bases for Processing

Where applicable privacy laws require a specified legal basis, Vibezlink may process personal information based on:

• Contractual necessity: To provide requested services, including account access and ticket purchases.
• Consent: For activities such as optional marketing, certain tracking technologies, and other processing requiring consent.
• Legal obligations: To comply with applicable tax, financial, consumer protection, and other laws.
• Legitimate interests: Where legally permitted, for security, fraud prevention, service improvement, and appropriate business operations.
• Other lawful grounds: Where recognized by applicable legislation.

Where consent is required, users may withdraw it, subject to applicable legal limitations.

6. Social Networking and Public Content

Vibezlink enables users to engage with one another around events and entertainment experiences.

Depending on the available features and privacy settings, profile information, posts, comments, and event gallery contributions may be visible to other users or the public.

Users should avoid publishing confidential or sensitive information.

Users are responsible for ensuring that content they upload does not unlawfully violate the privacy or other rights of third parties.

Vibezlink may review or remove content where necessary to enforce Platform rules, protect users, respond to complaints, or comply with applicable law.

Requests concerning photographs, videos, or other content involving an individual may be submitted to our privacy contact.

7. Ticketing and Event Organizer Data Sharing

When users purchase tickets or register for events, Vibezlink may disclose information reasonably necessary to the relevant event organizer, venue, promoter, or authorized event service provider.

Such information may include:

• Ticket holder names.
• Contact details.
• Ticket categories and order identifiers.
• Event admission and validation information.
• Relevant transaction or refund status.
• Information necessary for event safety or administration.

Event organizers may independently determine certain purposes for which they process attendee information and may be responsible for their own privacy compliance.

Vibezlink does not automatically authorize organizers to use attendee information for unrelated promotional campaigns.

Where separate marketing consent is required, organizers must obtain it.

8. Payments, Refunds, and Fraud Prevention

Vibezlink may disclose transaction information to payment processors, financial institutions, fraud prevention providers, and authorized parties where necessary to process payments, investigate disputes, prevent fraudulent transactions, and administer refunds.

Payment processing may involve independent privacy practices and security obligations maintained by the payment provider.

Financial and transaction records may be retained where necessary to meet legal, accounting, tax, fraud prevention, or dispute-resolution requirements.

9. Artificial Intelligence and Personalized Recommendations

Vibezlink may use automated systems, artificial intelligence, or machine learning to improve event discovery, personalize recommendations, identify relevant creators, and detect potentially suspicious activities.

These systems may consider user preferences, browsing activity, event interests, and Platform interactions.

Where applicable law requires notice, consent, an explanation, or additional protections concerning automated decision-making, Vibezlink will provide those protections.

We will not use personal information to train unrelated third-party AI models without an appropriate legal basis and any required consent.

10. Marketing and Promotional Communications

Subject to applicable law, Vibezlink may send communications about:

• Upcoming concerts and tours.
• Ticket sales and event announcements.
• Artist and creator updates.
• Promotional offers and discounts.
• Platform features and news.
• Events relevant to users' interests.

Users may unsubscribe from optional email marketing using the unsubscribe mechanism provided.

Essential service messages, including ticket confirmations, refunds, event changes, and account security notices, may continue where necessary.

Push notification preferences may be managed through the relevant device settings.

11. Cookies and Similar Technologies

Vibezlink may use cookies, analytics tools, software development kits, and similar technologies to support:

• Authentication and account sessions.
• Security and fraud prevention.
• User preferences.
• Platform performance.
• Usage analytics.
• Marketing measurement, where enabled.

Where legally required, Vibezlink will request consent before activating non-essential tracking technologies.

Users may manage applicable preferences through available consent controls, browsers, or device settings.

12. Sharing with Service Providers

Vibezlink may engage third-party providers for cloud infrastructure, database hosting, payments, analytics, authentication, notifications, customer support, cybersecurity, and related services.

We require service providers processing information on our behalf to apply appropriate confidentiality, security, and data protection safeguards.

We do not sell personal information to data brokers for monetary compensation.

If Vibezlink introduces advertising or data-sharing activities that constitute a regulated sale, sharing, or targeted advertising under applicable law, we will provide the disclosures and choices required by that law.

13. International Operations and Data Transfers

Vibezlink operates as a globally accessible digital platform headquartered in Canada.

Personal information may be collected, accessed, processed, or stored in Canada or other countries where Vibezlink or its authorized service providers operate.

International transfers may be subject to different legal protections.

Where required, Vibezlink will implement legally recognized transfer safeguards, such as appropriate contractual provisions, assessments, and technical security measures.

Information held in another country may be subject to lawful access under that country's laws.

14. Data Security

Vibezlink is committed to protecting personal information through safeguards appropriate to the nature and sensitivity of the data.

These may include:

• Encryption in transit and, where appropriate, at rest.
• Secure account authentication.
• Restricted administrative access.
• Access monitoring and security logging.
• Secure payment integrations.
• Security testing and vulnerability management.
• Backup and recovery procedures.
• Incident response controls.

Although we take reasonable precautions, no electronic platform can guarantee complete security.

Users should maintain secure passwords and promptly report suspected unauthorized access.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise permitted or required by law.

Retention depends on the information category and relevant legal obligations.

• Account data may be retained while an account remains active.
• Transaction records may be retained for applicable financial, tax, regulatory, and dispute-resolution requirements.
• Public content may remain accessible until deleted or removed, subject to applicable retention obligations.

When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of appropriately.

16. User Privacy Rights

Depending on applicable law, users may have rights to:

• Access personal information.
• Correct inaccurate or incomplete information.
• Request deletion of eligible information.
• Withdraw consent.
• Object to certain processing activities.
• Restrict processing in specified circumstances.
• Obtain portable copies of eligible data.
• Request information about automated decision-making.
• Opt out of certain marketing or advertising uses.
• Lodge complaints with relevant privacy authorities.

Some rights are subject to legal exceptions and verification requirements.

Requests may be submitted to Vibezlink's privacy contact.

We will respond within applicable legal timeframes.

17. Account Deletion

Users may request account deletion through an available in-app account deletion feature or by contacting Vibezlink.

Upon receiving and verifying a valid request, Vibezlink will delete or anonymize eligible personal information, subject to applicable legal retention obligations.

Certain financial, security, dispute, or compliance records may need to be retained.

Deleting an account may affect access to social content, saved events, and other Platform features. Where relevant, users should preserve necessary ticket information before deletion.

18. Children's Privacy and Age Restrictions

Vibezlink's account registration and social networking services are intended for users who meet the minimum age requirements established by Vibezlink and applicable local law.

Minimum account registration age: 16.

Where parental or guardian authorization is legally required, Vibezlink will implement appropriate consent or age-assurance measures.

Vibezlink does not knowingly collect children's personal information in violation of applicable law.

Some concerts and events may impose separate age restrictions, which users must observe.

19. Third-Party Websites and Services

Vibezlink may provide links to artist websites, venues, social media platforms, streaming services, payment providers, and other external resources.

These services may operate under independent privacy policies.

Vibezlink is not responsible for their independent processing activities.

Users are encouraged to review third-party privacy notices before submitting information.

20. Data Breaches and Incident Response

Where Vibezlink becomes aware of a security incident involving personal information, we will investigate and take appropriate steps to contain, assess, and remediate the incident.

Where required by applicable law, we will notify affected individuals, relevant authorities, or other appropriate parties.

We may provide guidance concerning protective steps when appropriate.

21. Global Regulatory Compliance

Vibezlink intends to comply with applicable privacy and data protection laws in jurisdictions where its activities are subject to those laws.

These may include:

Canada

• Personal Information Protection and Electronic Documents Act (PIPEDA).
• Alberta Personal Information Protection Act (PIPA).
• Other applicable federal and provincial privacy laws.

European Union and European Economic Area

• General Data Protection Regulation (GDPR).

United Kingdom

• UK GDPR and Data Protection Act 2018.

United States

• Applicable federal and state privacy and consumer protection laws, including the California Consumer Privacy Act, as amended, where applicable.

Brazil

• Lei Geral de Proteção de Dados (LGPD).

Nigeria

• Nigeria Data Protection Act 2023.

Other countries

• Applicable local privacy, consumer protection, electronic communications, and data security laws.

The fact that Vibezlink is accessible worldwide does not mean every listed law applies to every user or transaction.

Where specific jurisdictions require additional privacy disclosures, local representatives, consent mechanisms, or other protections, Vibezlink will implement those measures as legally required.

22. Governing Law

Vibezlink Corp. is headquartered in Canada.

To the extent permitted by applicable law, matters concerning this Privacy Policy and Vibezlink's privacy practices are governed by the applicable laws of Canada and the province in which Vibezlink is legally established.

Nothing in this Policy is intended to remove mandatory privacy rights or protections available to individuals under the laws applicable to them.

23. Business Transfers

In connection with a merger, acquisition, restructuring, financing, or sale of assets, personal information may be disclosed or transferred where permitted by applicable law.

Appropriate confidentiality, security, and data protection measures will be applied.

Where required, affected individuals will receive notice or an opportunity to exercise applicable rights.

24. Changes to This Privacy Policy

Vibezlink may revise this Policy to reflect changes in services, technology, business operations, or legal requirements.

Updates will be posted with a revised effective or last-updated date.

Where changes materially affect individuals' privacy rights or processing activities, we will provide additional notice or obtain consent where required.

25. Contact and Privacy Complaints

For questions, concerns, privacy rights requests, or complaints, please contact:

• Vibezlink Corp.
• Attention: Privacy Officer
• Headquarters: Canada
• Operations: Worldwide
• Website: https://vibezlink.ca
• Email: doneins@vibezlink.com
• Mailing Address: 1500 N Grant St, Denver, CO 80203

Individuals may also contact their relevant privacy regulator where permitted by applicable law.

26. Our Commitment

Vibezlink believes that meaningful connections and memorable entertainment experiences should be built on trust.

We are committed to protecting personal information, providing transparent privacy practices, and supporting a secure global community where eventgoers, artists, promoters, and creators can connect.

VIBEZLINK — Connecting People, Events, and Experiences.

© 2026 Vibezlink Corp. All rights reserved.